Payment Terms:
A non-refundable £20 booking fee is required to secure your booking. This can be paid by bank transfer after the booking confirmation call. the
The remaining balance is to paid by cash on delivery (our drivers cannot accept payment by cheque or card).
Alternatively you can simply choose to pay the full amount via bank transfer.
Delivery Areas:
IF YOUR TOWN OR VILLAGE ISN'T LISTED AGAINST THE FIRST PART OF YOUR POSTCODE, PLEASE DO NOT BOOK ONLINE!
Please give us a call instead on 07776986066 and we'll be only too happy to quote for delivery as long as you're not too far out of our normal delivery area.
Cancellations:
On the grounds of health and safety, we reserve the right to cancel your booking the night before or the morning of your event if the weather is deemed unfit for the use of the inflatable(s) i.e. when heavy rain and / or high winds are forecast. In this instance you will be refunded any money paid in advance, and this will be refunded by the same payment method by which it was paid.
Please note that the £20 booking fee is non-refundable if you decide to cancel your booking at any point.
Access & Set-Up Requirements:
Please note that we require a minimum access of 2ft 6ins wide through any doors, gates and/or alleyways for Standard Bouncy Castles. A minimum access width of 3ft is required for Larger Bouncy Castles, Activity Fun Runs and Super Slides. Please note that we cannot gain access to a back garden by going through the property for insurance reasons.
For outdoor hire we can only set-up on flat grassed areas and not on tarmac, concrete or any other form of hard-standing for Health & Safety reasons. The 'Size' and 'Suitability' tabs on each Inflatable's web page detail the size of the Inflatable and the area required to set-up. If you have Astro Turf we will need to make holes in the material and peg the anchor stakes through the material into the sub-soil below. We cannot be held responsible for any damage to the Astro Turf as result.
The onus is on you, the customer, to ensure that both the access and area to set-up the inflatable(s) are suitable for the inflatable(s) that you book. If, on arrival, we cannot safely set-up safely due to the lack of access, the type of surface or the surface area being too small, refunds of any money paid in advance will NOT be issued.
Safety Notes:
All our bouncy castles, inflatables and soft play equipment MUST be supervised by a responsible adult at all times.
Compliancy:
All our bouncy castles, inflatables and soft play equipment are commercially built and tested to British Standard EN14960:2016 which means that they meet all legal and safety requirements for commercial hire.
Insurance:
Belvoir Bouncy Castle Hire Nottingham are covered for up to £5m Public Liability Insurance, however we strongly recommend that insurance is taken out by the hirer to cover any eventualities.
Indoor Hire:
Our Bouncy Castle and Soft Play Party Packages are available to hire indoors all year round.
Outdoor Hire:
Our outdoor Bouncy Castle Hire Service is available from mid-March through to the end of October (weather conditions permitting).
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